FAQ
WEBSITE & SERVICES
If you have a specific vehicle in mind or certain criteria you want, you can use our Search features to locate the vehicle on our site. If you haven’t decided, you can browse our stocks by navigating to the “Vehicles for Sale” section.
If you can’t find what you are looking for, email us at [email protected] and we’ll help you.
Vehicles will be delivered to you within 6 to 8 weeks. This includes the clearing time.
Contact Information
SHIPMENT
Consignee name – name of the importer legally allowed to receive the vehicle.
Notify party – name and contact details of the person who should be notified of the arrival of the cargo and could be the actual buyer or receiver of the vehicle, clearing and forwarding agent, or dealer.
DHL address – is the address where all documents (B/L, export certificate and inspection certificate) will be sent.
Some countries require it, some don’t. For information on the current regulations of a certain country, please refer to the local customs office.
Sakura Exports will send you the information.
Yes. Some changes may occur in the shipping schedule as decided by the shipping company for various reasons. These may include weather issues, technical issues, etc., all of which are beyond Sakura-Exports control.
Sometimes a shipping company may plan a journey without yet having decided an ETA. In such situations, we will inform you of the ETA as soon as we receive this information from the shipping company.
MEDIA LIBRARY
PRICING & PAYMENTS
FOB (Free on Board) price is the cost of a vehicle without any additional expenses, like insurance or freight. It is the most commonly displayed price.
C&F (Cost and Freight) price, also known as CFR, is the cost of the vehicle plus freight.
CIF (Cost, Insurance, and Freight) price is the cost of the vehicle plus insurance and freight.
*All vehicles on sakuraexports.com are listed by FOB price. Once yousend an inquiry you will be asked to select its port of discharge.
We accepts payment through bank transfer, Paypal and Credit Card.
A proforma invoice is an estimated invoice, or quote, issued by Sakuraexports. This document contains the type and quantity of each vehicle ordered, their value, and other information such as insurance and transportation costs. After receiving this document, you will need to pay the price quoted on this invoice so shipment procedure can start.
Please process payment for your vehicle within2 to 3 business days after reserving it. The payment needs to appear in our bank account before the shipment process can begin.
Yes, you can cancel the order but you will be charged 20% of the total order value.